Privacy Policy

Last updated: May 16, 2026

This Privacy Policy explains how FlyEnv collects, uses, stores, and shares information when you use the FlyEnv website, documentation, desktop application, feedback forms, licenses, and related services.

FlyEnv is operated by Pengfei Xu under the FlyEnv brand. For privacy questions, contact [email protected].

Information We Collect

We may collect the following information depending on how you use FlyEnv:

• contact information, such as your email address when you submit feedback or request support
• support content, such as messages, issue reports, screenshots, logs, or files you choose to send
• license information, such as license keys, activation status, GitHub account identifiers, device identifiers, operating system, app version, and activation timestamps
• payment and order information provided by Paddle, such as order ID, product, plan, payment status, renewal status, refund status, country, and tax-related information
• website usage information, such as pages visited, referrers, browser type, device type, approximate region, and analytics events
• technical information, such as IP address, user agent, error reports, and server logs

We do not intentionally collect your local project source code, database contents, private keys, passwords, or environment variables unless you choose to send them to us for support.

Payments

Payments may be processed by Paddle.com. Paddle is responsible for checkout, payment processing, tax calculation, invoices, receipts, payment-related buyer support, and refund processing.

We do not receive or store your full card number, PayPal credentials, or other complete payment account details. Paddle may share limited order, subscription, and customer information with us so we can provide licenses, support, and product access.

For Paddle's buyer support, visit paddle.net.

How We Use Information

We use information to:

• provide, activate, and manage FlyEnv licenses
• deliver downloads, updates, documentation, and support
• respond to feedback, bug reports, and support requests
• process orders, refunds, subscription status, and payment-related events
• improve website performance, product reliability, and user experience
• detect abuse, fraud, security issues, and license misuse
• comply with legal, tax, accounting, and platform requirements

Cookies and Analytics

The FlyEnv website may use cookies, local storage, analytics scripts, and similar technologies. These may include Google Analytics and third-party widgets such as Ko-fi.

You can control cookies through your browser settings. Some website features may not work correctly if cookies or storage are disabled.

Sharing Information

We may share information with service providers only as needed to operate FlyEnv, including:

• Paddle for payments, tax, invoices, buyer support, refunds, fraud prevention, and subscription management
• hosting, analytics, storage, email, and infrastructure providers
• GitHub when you choose to use GitHub login, issues, pull requests, or license-related workflows
• legal, tax, accounting, or compliance advisors when required

We do not sell your personal information.

Data Retention

We keep information only as long as reasonably necessary for the purposes described in this Policy, including license management, support, accounting, legal compliance, fraud prevention, and dispute resolution.

Support emails and feedback may be retained so we can track product issues and provide follow-up support. Payment records may be retained according to Paddle's policies and applicable legal requirements.

Security

We use reasonable technical and organizational measures to protect information. However, no system is completely secure. You should avoid sending sensitive secrets, production credentials, private keys, or confidential source code through feedback or support channels unless strictly necessary.

International Transfers

FlyEnv, Paddle, analytics providers, hosting providers, and other service providers may process information in countries other than your country of residence. Where required, we rely on appropriate safeguards or legal bases for those transfers.

Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also have the right to data portability or to withdraw consent where processing is based on consent.

To make a request, contact [email protected]. For payment-related information handled by Paddle, you may also contact Paddle through paddle.net.

Children

FlyEnv is intended for developers and is not directed to children. We do not knowingly collect personal information from children under the age required by applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.

Contact

FlyEnv
Email: [email protected]